What's included in the free trial? +
14 days of full Pro plan access. No credit card required. Connect all your platforms, get your full dashboard, use the AI analyst — everything. At day 14, if you don't upgrade, your account is paused and your data is held for 7 days so you can export it.
Can I switch plans? +
Yes, at any time. Upgrading takes effect immediately. Downgrading takes effect at the end of your current billing cycle.
Does DataMaster work for lead-generation businesses, not just e-commerce? +
Yes. DataMaster was built for two types of businesses: e-commerce stores that sell online, and lead-generation businesses where the sale happens offline — via phone, in-store, or through a sales rep. For lead businesses, DataMaster tracks your full funnel: leads → relevant leads → prospects → orders, plus closing rate, cost per order, and revenue. The Pro plan includes Callbox phone call attribution and CRM integration (NetSuite, HubSpot, Salesforce, Zoho).
What are the data sync add-ons? +
By default, all sources sync every 6 hours. If you need hourly sync for a specific channel (e.g., Meta Ads during an active campaign), that's available on Pro for +$29/month per source. A Shopify real-time webhook (new orders within seconds) is available for +$19/month. 30-minute sync is included in Agency plans.
Is there an annual discount? +
Yes — annual billing is equivalent to getting 2 months free, saving 17% compared to monthly billing. You can switch between monthly and annual at any time.
What's the cancellation policy? +
Cancel any time from your account settings — no phone call required. You retain access until the end of your paid period, then have 30 days to export your data before it's permanently deleted.
Is there a setup fee? +
No. Setup is self-serve and free. If you want hands-on implementation help, that's available as a paid service — see our Services page.